Our Courier FAQ
Have questions about Auto Rapid Courier services? Find the answers below.
How long does delivery take?
Delivery times depend on your service type: local courier same-day, nationwide 1–3 business days, international 5–15 days. Exact estimates are provided at booking.
How do I track my shipment?
You can track your package using the tracking number provided in your email or contact us directly. Visit our Track Shipment page for real-time updates.
What items can I ship?
We accept most items for delivery. Prohibited items include hazardous, illegal, or restricted goods. Contact us for clarification on unusual shipments.
What happens if my package is lost or damaged?
Report any lost or damaged packages within 24 hours of delivery. Our claims team will assist you with documentation and resolution. Auto Rapid Courier ensures all shipments have proper insurance when applicable.
Can I schedule a pickup for my shipment?
Yes! You can schedule pickups online via our Quote/Booking page or contact our support team directly to arrange pickup times that work for you.
Do you offer express or urgent delivery?
Yes! Our express and urgent delivery services guarantee fast turnaround for critical shipments. Additional charges may apply based on distance and package type.
How do I contact customer support?
You can reach us via email at info@rapidcourier.org or parcel@rapidcourier.org, or call 1-800-555-0144. Our team is available Monday–Friday 8:00 AM–8:00 PM, weekends 9:00 AM–5:00 PM.
